Productivity

Connect Help Scout Docs

Automate Help Scout Docs workflows and data with your API key.

Productivity

Help Scout Docs

Automate Help Scout Docs workflows and data with your API key.

Available
Basic authScoped proxy

Connect with basic credentials

The client enters the required username, token, or secret pair in the hosted connect flow. CybrLink keeps credentials out of the agent and enforces provider scope before proxy execution.

Where to get your Help Scout Docs API key
Connect in portal

Step 1

Open the portal connect flow

Step 2

Enter provider credentials

Step 3

Limit write scope before launch

Sample request

// 1. Mint a session token for the end user
const session = await link.connect.session({
  integrationKey: "helpscout-docs",
  userId: "u_42",
});

// 2. After the user enters their provider credentials, proxy a request
const res = await link.proxy("helpscout-docs", "u_42", {
  method: "GET",
  endpoint: "/api/v1/me",
});

More in this category

Help Scout Docs + AI agents: common questions

How do I connect Help Scout Docs to an AI agent?
Create a free CybrLink account, open the dashboard, and click Connect on Help Scout Docs. You authorize once with basic credentials; CybrLink stores the credential in its token vault and your agent reaches Help Scout Docs through the CybrLink MCP server or the agent proxy API. The credential itself is never placed in the model's context.
Does Help Scout Docs work with Claude, GPT, and other MCP clients?
Yes. CybrLink exposes a remote MCP (Model Context Protocol) server, so any MCP-capable client or agent framework — including Claude, OpenAI-based agents, and custom agents — can call Help Scout Docs once you've connected it. Non-MCP agents can use the authenticated HTTP proxy instead.
Is it safe to give an AI agent access to Help Scout Docs?
CybrLink scopes every connection to the permissions you grant, keeps tokens out of the model, logs each call to an activity audit trail, and lets you revoke the Help Scout Docs connection at any time from the dashboard.